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The seams are rough on the face. Is the product original? But worse is: it loses hair and sheds. The defects were reported to support with pictures without result, without a satisfactory offer to the customer. An acceptable compromise would be a price reduction in addition Bad customer service because simply and plainly there was no answer despite multiple email contact complaints.

The color is coming off the face. The defects were reported to support with pictures (already in Aug.) without result, without a satisfactory offer to the customer. An acceptable compromise would also be a reduction of the price. Bad customer service because simply and plainly there was no answer despite multiple email contact complaints.

At the beginning of placing the order it said I would receive it from January 2nd to 4th, then they changed it to January 10th and finally I received it on January 12th, it was a gift for the Three Kings for some girls and it annoyed me quite a bit that I didn't have it on time.

Quality: not good workmanship, seams are all crooked, one ear is much smaller than the other, etc.. DELIVERY: stuffed into the mailbox with great force. Well, real originals are much more expensive. BUT I like it like this too. THANK YOU.